Graniterock’s Corporate Objectives and Values made us one of Fortune magazine’s “100 Best Companies to Work for in America.” So why is that important to you?
We Keep Our Customers Happy
Since the beginning, Graniterock has focused on keeping customers happy. This requires Graniterock people to anticipate and exceed customer needs and expectations. You can find examples of this in everything from the way we keep our yards clean (so your crews aren’t walking around in mud) to our regular customer focus groups. The result is that you get what you need, whether that’s the right sand or the right information.
We work hard to build long-term valuable business partnerships with our customers. That’s why we live by our “Yes, we will” standard of responding positively and creatively to every request for special products and services. Graniterock also calls on the company and our people to demonstrate respect and caring for all members of the Graniterock Team, their families, our neighbors, customers, and suppliers.
We Deal with Honesty and Integrity
Graniterock and its people always conduct business with uncompromising honesty and integrity. People in every job are expected to adhere to the highest standards of business ethics and fairness in all of our dealings with customers, suppliers, communities, government officials and agencies, and other Graniterock people. We trust that the people and organizations we work with will treat us the same.
We See Continuous Improvement as a Way of Life
Because Graniterock people are achievement-oriented, they are unsatisfied with the way things are, when they believe they can make improvements. So Graniterock encourages and supports Graniterock people in making both incremental and sweeping changes. The company also recognizes that risk-taking and honest mistakes are unavoidable parts of constantly improving our business.
In everything we do, we compare ourselves with the results achieved by the highest performance companies in any industry. We are not satisfied with simply being good enough; we must be among the best in every key thing we do. To do that, Graniterock people take a can-do approach to improving individual, team, and corporate performance. And that approach extends to supporting improvement ideas in other areas within the company. The result is that Graniterock is constantly finding new ways to improve how we work with you.
We Provide the Highest Quality Products and Services
To supply products and services, which provide lasting value to our customers, architects, and owners, Graniterock makes extensive use of statistical quality measurement techniques. Everyone in the company is responsible for improving product and service quality. This is the only way we can meet our company goal of zero defects in workmanship and product quality. We work hard to know our products and services so well that we can make useful recommendations and conduct educational customer seminars.
We also invest significantly in research and development to achieve leadership in the development, monitoring, and improvement of capable and stable construction methods, materials production, and mix design processes. By emphasizing quality in the delivery of every service and product, we achieve higher productivity because less time is wasted repetitively solving the same problems. At the same time, we also lower our costs of doing business because money is not spent on waste and re-work. And then we pass those savings on to you.
We Produce and Deliver Products More Efficiently
To offset some of the rising costs of materials, equipment and labor, we are constantly improving the productivity of every business process and job function. Every business area and department is expected to demonstrate higher productivity and safety performance each year. We increase productivity by changing and improving work practices, investigating and implementing new technologies, and eliminating errors and waste.
At Graniterock, individuals are responsible for championing new ideas to improve their job efficiency, implementing improvement processes, which compare current performance with goals. The company also expects people to work with teams to improve company-wide practices. As Graniterock implements improved productivity practices in each of its business entities, we expect cost performance ratios to decline, making the company one of the leaders in cost efficiency and market competitiveness.
So what does all this mean for you?
Graniterock’s Corporate Objectives and Values have consistently made us one of the “100 Best Companies to Work for in America” according to Fortune magazine. Which makes it easier to attract and keep the best people in the industry. People whose focus is delivering the highest quality product and service at the lowest possible cost.
And that’s how we deliver the value, quality, and service you and the rest of the industry have come to expect from Graniterock.